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Privacy Policy

Last updated: March 3, 2026

1. Introduction

Sunee Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

Account Information:

  • Name
  • Email address
  • Company name
  • Phone number (optional)
  • Billing address

Payment Information:

  • Payment information is collected and processed by Stripe, our third-party payment processor
  • We do not store credit card numbers or payment details on our servers

Service-Related Information:

  • Shopify store URLs
  • Store login credentials (encrypted)
  • Project requirements and communications
  • Files and documents you share with us

Communications:

  • Emails and messages exchanged with us
  • Feedback and survey responses

2.2 Information We Collect Automatically

When you visit our website, we automatically collect:

Usage Information:

  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Links clicked
  • Referring website

Device Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type

Cookies and Tracking Technologies:

  • We use cookies and similar technologies to track activity and store certain information
  • You can instruct your browser to refuse cookies or alert you when cookies are being sent

3. How We Use Your Information

We use the information we collect to:

Provide Services:

  • Deliver Shopify development services
  • Process payments
  • Communicate with you about requests and deliverables
  • Provide customer support

Improve Services:

  • Analyze usage patterns
  • Develop new features
  • Improve user experience
  • Troubleshoot issues

Business Operations:

  • Send administrative information
  • Respond to inquiries
  • Manage your account
  • Enforce our Terms of Service

Marketing (with consent):

  • Send promotional emails about our services
  • Share relevant updates and offers
  • You may opt out at any time

Legal Compliance:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or abuse

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

Payment Processing:

  • Stripe (payment processing)
  • See Stripe's Privacy Policy at stripe.com/privacy

Communication Tools:

  • Google Workspace (email, file storage)
  • Loom (video walkthroughs)
  • See their respective privacy policies

Analytics:

  • Google Analytics (website analytics)
  • See Google's Privacy Policy

4.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal obligations or court orders
  • Protect our rights or property
  • Prevent fraud or abuse
  • Protect the safety of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.

4.4 With Your Consent

We may share information with third parties when you give us consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

Security Measures:

  • Encryption of data in transit (SSL/TLS)
  • Encrypted storage of sensitive credentials
  • Secure password requirements
  • Regular security audits
  • Limited access to personal information

However: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Active Clients: Data retained for duration of subscription

Former Clients: Data retained for 3 years after cancellation for legal and business purposes

Marketing Data: Retained until you opt out

You may request deletion of your data at any time (see Section 9).

7. Your Rights and Choices

You have the following rights regarding your information:

7.1 Access and Portability

You may request a copy of your personal information.

7.2 Correction

You may request correction of inaccurate information.

7.3 Deletion

You may request deletion of your information, subject to legal retention requirements.

7.4 Opt-Out

You may opt out of marketing communications at any time by:

  • Clicking "unsubscribe" in emails
  • Contacting us through our contact page

7.5 Cookies

You may disable cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using our services, you consent to such transfers.

We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect, use, and share
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of sale of personal information (we do not sell information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, contact us through our contact page.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

Legal Basis for Processing:

  • Contract performance
  • Legitimate interests
  • Consent (where required)

Your Rights:

  • Access your data
  • Rectify inaccurate data
  • Erase your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

To exercise these rights, contact us through our contact page.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Material Changes: We will notify you by email or prominent notice on our website.

Continued Use: Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please reach out to us through our contact page.

15. Consent

By using our website and services, you consent to this Privacy Policy.

This Privacy Policy is effective as of March 3, 2026 and applies to all information collected by Sunee Studio.